Information security program, strategy, governance, risk management, and incident response

OUTCOMES
Equips students to identify, install, and configure common computer hardware components, troubleshoot hardware and software issues across desktops, laptops, and mobile devices, and support and manage operating systems, including Windows, Linux, and macOS.

SKILLS

• Hardware Installation and Troubleshooting
• Operating System Management (Windows, Linux, macOS)
• Networking and Connectivity Support
• Cybersecurity and Secure Practices for Endpoints
• Technical Documentation and IT Support Workflow
• Customer Service and Communication in IT Support